apk48 Terms & Conditions

1.1 Eligibility Requirements

To open an account at apk48, you must meet the following conditions:

• You must be 21 years of age or older.
• You are opening the account in your own name and of your own free will — not on behalf of anyone else.
• You do not already have an active account at apk48.
• You have never previously been removed or banned from apk48.

1.2 Account Security

It is your responsibility to keep your account login credentials (username and password) completely confidential. You should not share this information with any third party. You are solely responsible for all activities carried out using your account.

If you suspect unauthorised access to your account, contact the apk48 support team immediately.

1.3 Single Account Policy

Only one account is permitted per person, household, or residence. Creating multiple accounts, or operating multiple accounts from the same device or IP address, is prohibited. If apk48 detects such activity, it reserves the right to suspend or permanently close all associated accounts, and any pending bonuses or winnings may be forfeited.

1.4 Identity Verification

apk48 reserves the right to verify a member's identity at any time. If you provide incorrect or false information, apk48 may suspend the account, withhold deposited funds, or close the account.

2.1 Deposit Conditions

• All deposits must be made from a payment account registered in your own name.
• Deposits made through a third party are not accepted.
• apk48 may request additional verification for suspicious deposits.

2.2 Withdrawal Conditions

• Withdrawal requests are generally processed within 1 hour.
• The withdrawal method must match the deposit method.
• Funds earned from a bonus cannot be withdrawn until the wagering requirements have been met.
• apk48 reserves the right to temporarily hold a withdrawal if there is an active investigation or verification in progress.

3.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. For example:

• Deposit ৳1,000 and get a ৳1,000 bonus — total balance ৳2,000.
• Deposit ৳42,000 and get a ৳20,000 bonus — total balance ৳62,000.

Accepting a bonus automatically activates the applicable wagering requirements.

3.2 Wagering Requirements

A 25x wagering requirement applies to every bonus. Wagering is calculated on the bonus amount only — not on the deposit amount. Example:

• Before wagering is complete, only the original deposited amount may be withdrawn.
• Cancelling a bonus will also cancel the bonus funds and any winnings earned from them.
• All promotional offers must be used within a specified validity period.

3.3 Bonus Abuse

If apk48 determines that a member is abusing the bonus system — such as through bet hedging, arbitrage betting, or collecting bonuses via multiple accounts — apk48 reserves the right to cancel that account's bonuses and close the account.

4.1 Fair Play Policy

apk48 is committed to ensuring a fully fair and transparent gaming environment. All game outcomes are determined by Random Number Generator (RNG) technology, which is independently verified.

4.2 Prohibited Activities

Any of the following activities are strictly prohibited and may result in account termination:

• Any form of hacking, code modification, or use of automated bots in games or software.
• Knowingly exploiting technical errors or bugs.
• Harassing other players or attempting to defraud them.
• Collusion or organised fraudulent activity.
• Money laundering or illegal financial activity.

4.3 Technical Errors

If a technical error in any game causes an incorrect result to be displayed, apk48 reserves the right to void that round and refund the amount wagered. Claims for any "erroneous" winnings arising from such situations will not be accepted.

5.1 VIP Terms

• VIP tier is determined based on a player's overall activity — specific turnover thresholds are not disclosed.
• apk48 reserves the right to change VIP terms or benefits at any time.
• Cashback is added directly to the account and specific wagering requirements may apply.
• VIP status may be revoked in the event of a policy violation.

6.1 Our Commitment

apk48 believes that gaming is a form of entertainment — not a source of income. We provide various tools to protect members, such as deposit limits, self-exclusion, and reality-check notifications.

6.2 Minor Protection

apk48 strictly prohibits anyone under 21 from using the service. If a minor creates an account, it will be closed immediately and any funds will be forfeited. Age verification is mandatory during identity checks.

6.3 Self-Exclusion

If you feel your gaming habits are getting out of control, you can contact the apk48 support team yourself to request a temporary or permanent account suspension. For more information, visit the Responsible Gaming page.

7.1 Data Collection

apk48 collects members' personal information solely for the purpose of operating the service. Data is not sold to third parties. For details, please read our Privacy Policy.

7.2 SSL Encryption

All data transmitted on the apk48 platform is secured using SSL encryption technology. Payment information is not stored on any server.

8.1 Closure by You

You may contact the apk48 support team at any time to request account closure. All pending withdrawal requests will be settled before the account is closed; however, any bonuses for which wagering requirements have not been met will be cancelled.

8.2 Termination by apk48

apk48 may close an account at any time without notice for any of the following reasons:

• Violation of any clause in these Terms & Conditions.
• Fraudulent, illegal, or suspicious activity.
• Providing false information.
• Proven to be a minor.
• Abusive behaviour towards other members or staff.

9.1 Service Interruptions

apk48 always strives to ensure uninterrupted service, but technical issues, maintenance, or third-party problems may cause disruptions. apk48 is not liable for any losses arising from such situations.

9.2 Gaming Losses

Winning and losing are a normal part of gaming. apk48 accepts no responsibility for any gaming losses incurred by a player. We strongly advise you to only play with an amount you can afford to lose without it affecting your daily life.

10.1 Complaints Process

For any dispute or complaint, please contact the apk48 support team first. We aim to resolve all complaints fairly and as quickly as possible. Contact details for support:

• Instant assistance via 24/7 live chat.
• Email: [email protected]
• Support is available in both Bengali and English.

10.2 Final Decision

In any dispute, apk48's decision will be considered final unless there is clear evidence that the decision was unjust. apk48 retains logs of all games and transaction records, which are used in resolving disputes.

11.1 Language

These terms and conditions are published in Bengali. In the event of any conflict with a translated version, the Bengali version shall prevail.

11.2 Severability of Terms

If any provision of these terms is found to be legally unenforceable, all remaining provisions shall continue to be fully effective.

11.3 Amendment of Terms

apk48 may update these terms at any time. Members will be notified of significant changes. Continued use of the platform after any changes will be considered acceptance of the new terms.